This document governs your use of the edward-fremantle.com website and the services we offer. Please read it carefully before using the website. By using the website, you accept the terms set out below.
Governing law: State of Wyoming, USA, together with the Australian Consumer Law for customers in Australia | Contact: support@edward-fremantle.com
OVERVIEW
This website is operated by Velour Commerce LLC, trading as Edward Fremantle, 30 N Gould St, Ste R, Sheridan, WY 82801, United States. The terms "we", "us" and "our" refer to Velour Commerce LLC, trading as Edward Fremantle. By visiting the website and/or buying from us, you agree to these Terms of Service, including any additional terms and policies referred to here or available by link.
These Terms apply to all users of the website, including browsers, customers and anyone who submits content.
Please read these Terms carefully before using the website. If you do not agree with them, please do not use the website or our services.
Nothing in these Terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or any other law that cannot be excluded. Where these Terms conflict with those rights, those rights apply.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority where you live, or that you have given consent for any minor dependants in your care to use this website.
- You may not use our products for any illegal or unauthorised purpose.
- You may not break any laws in your jurisdiction, including copyright laws, when using the website.
- You must not transmit worms, viruses or any code of a destructive nature.
- A breach of these Terms may result in your access to our services being ended.
SECTION 2 – GENERAL CONDITIONS
We may refuse service to anyone, at any time, for a lawful reason. Your content (not including payment card information) may be transferred unencrypted across different networks. Payment card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the website or service without our written permission.
SECTION 3 – ACCURACY OF INFORMATION
We work to keep the information on this website accurate, complete and up to date, but mistakes can happen. The website is provided for general information. It may contain historical information that is no longer current. We may change the content of the website at any time.
SECTION 4 – CHANGES TO SERVICES AND PRICES
Prices are shown in Australian dollars (AUD) and may change. Changes do not affect orders already placed. We may modify or discontinue the website at any time.
Contract formation: products shown in our online store are an invitation to buy, not a binding offer. When you click "Complete order", you make an offer to buy. The email confirming we received your order is not acceptance; the contract is formed when we send your shipping confirmation.
Consumer guarantees: our products come with guarantees that cannot be excluded under the Australian Consumer Law.
SECTION 5 – PRODUCTS
Some products are available only online and may be available in limited quantities. Returns and exchanges are covered by our Refund Policy and your rights under the Australian Consumer Law.
Our products are shipped directly to you from our partner warehouses outside Australia. Orders to Australia under AUD 1,000 are not charged import duty, and any GST that applies is shown at checkout.
Product variations: each piece is produced individually, so no two are exactly the same. Colours, pattern placement, stitching and measurements may vary slightly from the photos, from item to item and from screen to screen. These small variations are part of how the products are made and are not a fault. An item that is significantly different from its description is covered by our Refund Policy and the Australian Consumer Law.
We may limit sales of products to any person, geographic region or jurisdiction. Any offer is void where prohibited by law.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We may refuse or cancel an order, or limit quantities per person, household or order, for example if stock runs out or a price was listed in error. If we change or cancel your order, we will try to tell you by email and will refund any payment for the cancelled items in full.
You agree to provide current, complete and accurate purchase and account information, and to update it promptly, including your email address and payment details.
SECTION 7 – OPTIONAL THIRD-PARTY TOOLS
We may give you access to third-party tools that we do not monitor or control. These tools are provided "as is" and "as available", without any endorsement from us. Your use of them is at your own discretion, and you should review the terms of the provider that offers them.
SECTION 8 – THIRD-PARTY LINKS
Some content, products and services on our website may include material from third parties. Links to third-party websites are provided for convenience. We are not responsible for checking or evaluating the content or accuracy of those websites, and questions about third-party products should be directed to that third party.
SECTION 9 – COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send us comments, suggestions or other material, you agree that we may edit, copy, publish, distribute, translate and otherwise use them in any medium. We are not required to keep comments confidential, pay for them or respond to them.
Your comments must not breach anyone else's rights, including copyright, trademark or privacy. You are responsible for your comments and their accuracy.
SECTION 10 – PERSONAL INFORMATION
Personal information you provide through the store is handled under our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, shipping, delivery times or availability. We may correct these at any time. If an error affects an order you have already placed, we will contact you and you may cancel the order for a full refund.
SECTION 12 – PROHIBITED USES
You may not use the website or its content:
- For any unlawful purpose.
- To encourage others to take part in unlawful acts.
- To breach any international, federal or local laws or regulations.
- To infringe our intellectual property rights or those of others.
- To harass, abuse, insult, defame or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability.
- To submit false or misleading information.
- To upload or transmit viruses or any other malicious code.
- To collect or track the personal information of others.
- To interfere with or get around the website's security features.
We may end your use of the website for breaching any of these prohibited uses.
SECTION 13 – DISCLAIMER AND LIMITATION OF LIABILITY
We do not guarantee that the website will always be uninterrupted, secure or error-free. To the extent permitted by law, the website is provided "as is" and "as available".
To the extent permitted by law, our liability for any loss arising from your use of the website or our products is limited to the price paid for the product concerned. This does not limit any guarantee, right or remedy you have under the Australian Consumer Law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify Velour Commerce LLC, trading as Edward Fremantle, and its partners, employees, agents, contractors, licensors, service providers and suppliers against any claim or demand, including reasonable legal fees, arising from your breach of these Terms or of any law or third-party right. This does not apply to the extent a loss is caused by us.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found to be unlawful, void or unenforceable, it will be enforced to the fullest extent permitted by law, and the unenforceable part will be treated as removed without affecting the rest of these Terms.
SECTION 16 – TERMINATION
Obligations and liabilities arising before termination survive the end of this agreement. These Terms remain in effect until ended by you or by us. If you breach these Terms, we may end this agreement and your access to the website. You remain responsible for any amounts owed up to the date of termination.
SECTION 17 – ENTIRE AGREEMENT
If we do not exercise or enforce any right or provision of these Terms, this does not waive that right or provision. These Terms and any policies published on this website form the entire agreement between you and us about your use of the website, and replace any earlier agreements, communications or proposals.
SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of the State of Wyoming, United States, except where the law of your country of residence gives you rights that cannot be excluded, including the Australian Consumer Law.
SECTION 19 – CHANGES TO THESE TERMS
You can view the latest version of these Terms on this page at any time. We may update or replace any part of these Terms. Changes apply to orders placed after they are published.
SECTION 20 – CONTACT INFORMATION
Questions about these Terms can be sent to:
Velour Commerce LLC, trading as Edward Fremantle
30 N Gould St, Ste R, Sheridan, WY 82801, United States
support@edward-fremantle.com